1. INTRODUCTION

This Privacy Policy explains how Universal Citizens Media Network, including UCMedia.net, UCMedia.tv, and the @UC MediaNet Applications (collectively “Universal Citizens Media,” “UCMedia,” “we,” “our,” or “us”), collects, uses, stores, protects, and discloses information when you access or use our websites, connected TV channels, OTT services, mobile applications, and related digital platforms (the “Service”).

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing, maintaining, improving, and monetizing the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at UCMedia.tv, unless otherwise defined here.

2. INFORMATION COLLECTION AND USE

For a better experience while using our Service, we may request certain personally identifiable information, including but not limited to:

• Name
• Email address
• Account credentials
• Subscription information
• Device identifiers
• IP address
• Viewing preferences and watch history
• Communications submitted through forms or support channels

We collect this information to:

• Provide streaming and media services
• Personalize content recommendations
• Manage subscriptions and accounts
• Deliver advertising-supported content
• Improve platform performance
• Respond to customer inquiries
• Comply with legal obligations

3. DATA STORAGE AND RETENTION

Universal Citizens Media stores and processes user information on secure servers operated either directly by us or through trusted third-party infrastructure providers.

Data may be stored within the United States or in other jurisdictions where our service providers maintain facilities.

We only store personal information for as long as reasonably necessary to:

• Provide and maintain the Service
• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required for these purposes, it is securely deleted or anonymized.

4. WE DO NOT SELL PERSONAL INFORMATION (CCPA DISCLOSURE)

Universal Citizens Media does not sell your personal information to third parties.

We do not exchange personal data for monetary compensation.

However, we may share certain information with service providers, advertising partners, analytics providers, and technology partners strictly for the purpose of operating, improving, securing, and monetizing our Service.

This sharing does not constitute a “sale” under our current business practices.

California residents may still exercise their right to opt out of any potential future sale of personal information by contacting:

service@UCMedia.tv

5. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know

You may request disclosure of:

• The categories of personal information collected
• The sources of collection
• The business purpose for collection
• The categories of third parties with whom information is shared

Right to Access

You may request a copy of the personal data we hold about you.

Right to Delete

You may request deletion of personal information collected from you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information

If applicable.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, contact:

service@UCMedia.tv

We will verify your identity before processing requests and respond within the timeframe required by law.

6. DATA RIGHTS AND USER CHOICES (ALL USERS)

We are additionally committed to protecting your privacy and giving you control over your personal data.

You have the following rights:

Right to Withdraw Consent

You may withdraw consent to data collection and processing at any time.

Right to Object or Opt Out

You may opt out of marketing communications, analytics tracking (where applicable), or specific data uses.

Right to Cancel or Terminate Use

You may discontinue use of our Service at any time and request termination of data processing.

To exercise these rights, contact:

service@UCMedia.tv

Please include:

• Your full name
• Email associated with your account
• Description of your request

Upon receiving your request:

• We will stop collecting and processing applicable personal data.
• Data previously collected will be permanently deleted within 30 days, unless retention is required by law or contractual obligations.
• You will receive confirmation once your request has been completed.

7. ADVERTISING AND MONETIZATION DISCLOSURE

Universal Citizens Media may monetize content through advertising-supported models.

This may include:

• Display advertising
• Video pre-roll or mid-roll ads
• Connected TV advertising
• Programmatic advertising
• Audience measurement services

Advertising partners may use cookies, device identifiers, or similar technologies to:

• Deliver relevant ads
• Measure ad performance
• Limit ad frequency
• Provide analytics

These third-party advertising providers operate under their own privacy policies. We encourage you to review their policies when applicable.

You may adjust your advertising preferences through:

• Device-level settings
• Browser settings
• Platform privacy controls

Where legally required, we provide opt-out mechanisms for targeted advertising.

8. THIRD-PARTY SERVICE PROVIDERS

The app does use third-party services that may collect information used to identify you.

We may employ third-party companies and individuals for the following reasons:

• To facilitate our Service
• To provide the Service on our behalf
• To perform Service-related services
• To assist us in analyzing how our Service is used
• To manage streaming infrastructure and app deployment
• Streaming infrastructure
• App deployment
• Payment processing
• Analytics
• Advertising
• Customer support

We utilize TvStartup Inc., a leading service provider in developing and deploying Internet Television media systems across global platforms. Their system has supported thousands of TV channels on Smart TVs, mobile apps, and websites.

These third parties may have limited access to your Personal Information solely to perform services on our behalf and are contractually obligated not to use or disclose it for other purposes.

9. LOG DATA

We want to inform you that whenever you use our Service, in a case of an error in the app, we collect data and information (through third-party products) on your device called Log Data.

This Log Data may include:

• Your device Internet Protocol (“IP”) address
• Device name
• Operating system version
• App configuration
• Date and time of service usage
• Crash reports
• Usage statistics

This data is used to diagnose issues, improve performance, and enhance the Service.

10. COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files commonly used as anonymous unique identifiers. These are sent to your browser and stored on your device.

Our Service may not explicitly use cookies directly; however, third-party code, analytics providers, advertising networks, or embedded technologies may use cookies or similar tracking technologies to:

• Improve platform performance
• Analyze user behavior
• Provide content personalization
• Deliver relevant advertising (if applicable)

You may accept or refuse cookies through your browser settings. If you refuse cookies, some portions of the Service may not function properly.

11. AI AND PERSONALIZATION

Universal Citizens Media may utilize algorithmic recommendation systems and analytics tools to:

• Personalize content suggestions
• Improve viewer engagement
• Optimize platform layout
• Deliver relevant programming

These systems may analyze aggregated usage data and behavioral signals but do not make automated decisions that produce legal or similarly significant effects on users.

12. SECURITY

We use commercially reasonable safeguards including:

• Encrypted transmission (SSL/TLS)
• Secure hosting environments
• Access control restrictions
• Internal data protection policies

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13. LINKS TO OTHER SITES

Our Service may contain links to third-party websites or embedded content.

If you click a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the Privacy Policy of those websites.

We assume no responsibility for the content, privacy policies, or practices of third-party services.

14. CHILDREN’S PRIVACY

Our Services are not directed toward children under the age of 13, nor minors under the recommended age rating listed in the applicable app store.

We do not knowingly collect personally identifiable information from children under 13.

If we discover that a child under 13 has provided personal information, we will immediately delete this information from our servers.

If you are a parent or guardian and believe your child has provided personal data, please contact us at:

service@UCMedia.tv

15. DO NOT TRACK DISCLOSURE

Some web browsers include a “Do Not Track” (“DNT”) feature that signals to websites that you do not wish to have your online activity tracked.

Because there is currently no uniform industry standard for recognizing or responding to DNT signals, Universal Citizens Media does not respond to Do Not Track browser signals at this time.

However, users may manage tracking preferences through:

• Browser settings
• Device-level privacy controls
• App-level permissions
• Advertising platform opt-out tools

We continue to evaluate evolving standards and may update this policy if industry practices change.

16. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide the Service
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, data will be securely deleted or anonymized.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

We encourage users to review this page periodically for any changes. Updates are effective immediately upon posting to this page.

If changes are significant, we may notify users through:

• Website announcement
• In-app notification
• Email (if applicable)

18. CONTACT US

If you have questions, suggestions, or privacy-related requests regarding this Privacy Policy, please contact us:

Universal Citizens Media Network
Email: service@UCMedia.tv
Website: https://UCMedia.tv
Website: https://UCMedia.net